Tasva Diagnostics and Multispeciality Clinics ("Tasva", "we", "our", or "us") is committed to maintaining the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, process, disclose, retain, and protect personal information when you use our services. By providing consent through a clear affirmative action (including clicking an "I Agree" button or equivalent consent mechanism), you acknowledge and agree to this Privacy Policy.
This Policy applies to patients, prospective patients, attendants, guardians, website and mobile application users, and all persons interacting with Tasva.
We may collect:
Tasva may process personal information for patient registration, appointment scheduling, consultations, diagnostic investigations, laboratory testing, treatment planning, maintenance of medical records, billing and insurance, regulatory compliance, quality assurance, accreditation, internal audits, clinical governance, prevention of fraud, patient safety, legal proceedings, grievance redressal, customer support, service improvement, research and analysis, business planning, operational management, and any other lawful purpose incidental to the provision of healthcare services.
Where consent is required under applicable law, Tasva shall collect and process your personal information only upon obtaining your free, specific, informed, unconditional, and unambiguous consent through a clear affirmative action, including selecting an "I Agree" button, checking an acceptance box, or through any other consent mechanism provided. Withdrawal of consent shall not affect prior lawful processing and shall remain subject to statutory record-retention obligations and legal claims.
Tasva may disclose personal information to healthcare professionals, laboratories, hospitals, pharmacies, insurers, TPAs, payment providers, IT and cloud service providers, auditors, legal advisers, and competent governmental or regulatory authorities where necessary or required by law. Where third parties process personal information on behalf of Tasva, they shall be contractually required to maintain appropriate confidentiality and security standards consistent with applicable law. Tasva shall take reasonable measures to ensure such processing complies with applicable legal requirements. Nothing herein limits any liability imposed upon Tasva under applicable law.
Tasva implements reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and Tasva does not guarantee absolute security against cyber incidents or events beyond its reasonable control.
Personal information shall be retained for as long as necessary for healthcare, legal, regulatory, audit, and business purposes, after which it may be deleted or anonymised where appropriate and permissible.
Patients are responsible for providing accurate and complete information. Tasva shall not be responsible for consequences arising from inaccurate or incomplete information.
You consent to receive appointment reminders, reports, invoices, and service communications through electronic means using the contact details provided by you.
Our digital platforms may use cookies and similar technologies to improve functionality, security, and user experience.
Tasva may integrate third-party services but is not responsible for the privacy practices of independent third-party platforms.
Where services are provided to minors, information may be collected through a parent or lawful guardian in accordance with applicable law.
To the extent permitted by law, Tasva shall not be liable for indirect or consequential losses arising from use of its digital platforms or circumstances beyond its reasonable control.
Tasva reserves the right to amend this Privacy Policy from time to time. Updated versions shall be published on its official platforms.
This Privacy Policy shall be governed by the laws of India. Courts having jurisdiction over the place of Tasva's registered office shall have exclusive jurisdiction.
Privacy Officer
Tasva Diagnostics and Multispeciality Clinics
Email: __________
Phone: __________
Address: __________